Baptist Health makes Becker’s list of top-rated hospitals for patient experience

Baptist Health Corbin was recently recognized by Becker’s Hospital Review as one of only 14 hospitals in Kentucky to be named “best hospitals for patient experience.”

Becker compiled the list using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores from the Centers for Medicare & Medicaid Services (CMS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

“We are very honored to receive this recognition,” said Anthony Powers, president of Baptist Health Corbin. “We have worked hard as a system and as a hospital to put our patients first. We remain dedicated to that mission, despite the challenges of the COVID-19 pandemic.”

The figures represent data released Jan. 26, based on data from July 1, 2020, to March 31, 2021.

Baptist Health hospitals receiving a four-star patient experience summary rating are: Baptist Health Corbin, Baptist Health La Grange, Baptist Health Lexington, Baptist Health Paducah and Baptist Health Richmond.

The Baptist Health family consists of nine hospitals in Kentucky and Southern Indiana. More than 400 points of care include outpatient facilities, physician practices, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. For more information go to Baptisthealth.com.

About Baptist Health Corbin

Baptist Health Corbin is a 273-bed, acute care facility providing a wide variety of healthcare services to the residents of Whitley, Knox, Laurel, Bell, Clay, McCreary, Harlan and Campbell counties in Kentucky and Campbell County in Tennessee.

Part of nine-hospital Louisville, Kentucky-based Baptist Health, Baptist Health Corbin offers 36 points of care in a full continuum, from inpatient care and outpatient diagnostics to rehabilitation services and behavioral health. Services include heart care, orthopedics, pain management, wound care, cancer care, diabetic treatments, and a full range of women’s services, including obstetrics and breast care.

Baptist Health has a network of healthcare providers for patients in the southeast Kentucky area, including Baptist Health Medical Group physician offices, Baptist Health Urgent Care, and occupational medicine and physical therapy clinics. The hospital also has been Pathway to Excellence® designation for excellence in nursing services by the American Nursing Credentialing Center.

Learn more at BaptistHealth.com/Corbin.