{"version":"1.0","provider_name":"The News Journal","provider_url":"https:\/\/qa.thenewsjournal.net","title":"KY Utilities commits to helping federal workers during shutdown &ndash; The News Journal","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"a4cTWbN7Mn\"><a href=\"https:\/\/qa.thenewsjournal.net\/ky-utilities-commits-to-helping-federal-workers-during-shutdown\/\">KY Utilities commits to helping federal workers during shutdown<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/qa.thenewsjournal.net\/ky-utilities-commits-to-helping-federal-workers-during-shutdown\/embed\/#?secret=a4cTWbN7Mn\" width=\"600\" height=\"338\" title=\"&#8220;KY Utilities commits to helping federal workers during shutdown&#8221; &#8212; The News Journal\" data-secret=\"a4cTWbN7Mn\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/qa.thenewsjournal.net\/wp-content\/uploads\/2019\/01\/ku7.jpg","thumbnail_width":480,"thumbnail_height":309,"description":"Louisville Gas and Electric Company and Kentucky Utilities Company are committed to assisting customers who may be having difficulty managing their energy bills. With the current government shutdown, the utilities are reminding all customers, including those who are furloughed government employees, of the companies\u2019 energy bill assistance options. \u201cWe know that customers want to be comfortable in their homes and understand that certain circumstances, especially for those impacted by the shutdown, can pose challenges to that,\u201d said LG&amp;E and KU Vice President of Customer Services Beth McFarland. \u201cWe want them to know that we\u2019re ready to provide assistance tailored to their specific situation.\u201d For furloughed workers who are LG&amp;E or KU customers, the utilities have the following guidance: \u00b7 Contact the utility when you receive a disconnection notice \u2013 LG&amp;E customers can call (502) 589-1444 or (800) 331-7370. KU customers can call (800) 981-0600. \u00b7 Provide proof of your government employment and furlough impact \u2013 The Customer Care representative assisting you will ask for this information to be faxed, emailed or presented in person. \u00b7 Develop a plan &#8211; After receiving the government employment and furlough impact information, the representative assisting you will help develop an individual plan to help address your energy bill concerns. LG&amp;E and KU offer a variety of programs and resources to assist customers in need of help managing their energy bills including those listed below: Budget Payment Plan \u2013 helps avoid seasonal peaks in your utility bills, by leveling payments out over the course of the entire year Heating Assistance Programs \u2013 LG&amp;E\u2019s Community Winterhelp and KU\u2019s Community WinterCare are third party heating assistance programs that help families in need pay their winter heating bills. The programs offer assistance through support from customer donations and company matching contributions. Community Agencies \u2013 LG&amp;E and KU work with community agencies across the utilities\u2019 service territories to help match customers with available assistance. For more information on LG&amp;E and KU assistance programs, visit lge-ku.com\/helpingyou."}